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Buyer FAQ
1. How to search suppliers/products?
General Search:

• Use the Search Box at any page of Mr-world.com: type any keywords of your required item or supplier, then press”search” to find.
• Use the Category at the left side of the main page: find the corresponding category for your required item.
Advance Search:

• Contact Mr-world Customer Service: we offer 24 hours online customer service for you to help finding the item or supplier on Mr-world.com.
• Search By Industrial Cluster: if you need some specific item, then try to use this option to find industrial cluster for meeting more specialized supplier.
2. How to purchase?
Purchase Flow:

• Buyer searches for products and places an order at Mr-world.com: search for and evaluate an item, communicate with Seller, and then add to cart.
• Buyer makes payment, which Mr-world will hold until Buyer authorizes its release to Seller.
• Seller delivers package. When the payment is confirmed, Buyer will get tracking information.
• Buyer receives package and checks quality and quantity of item(s).
• Buyer completes order and gives feedback and product review; payment is released to Seller.
3. How to communicate?
Contact with Supplier:

• If you want to know more detail about the product or your orders, you can press “contact supplier” to send inmail with your sellers directly.
Contact with Other Buyer:

• Mr-world offer a paid membership of Buyer Club for oversea purchaser to share business experience, and gather to meet potential opportunity to cooperate with each other.
• Mr-world provide a free comment section for purchaser to voice theire opinions on any activitives/projects of Mr-world. In this way, it helps to provide some constructive suggestion for other supplier.
Contact with Customer Service:

• If you need any inquiries with your recent orders, please Contact Mr-world Customer Service Center
• If you need any help with escalated disputes, please Contact Mr-world Customer Service Center (or “Mr-world Resolution Center”)
• For brand infringement complaints, please Contact Mr-world Customer Service Center(or “Mr-world Resolution Center”)